Privacy Policy

1.1. This Privacy Policy ("Policy") explains how Check for Trips GmbH ("eSIM Turkey", "we", "us", or "our") collects, processes, shares, and protects your personal data when you use our website (www.esim-turkey.com), mobile application, and services.

1.2. Our contact details as Data Controller:

1.3. Acceptance of this Policy:

• By using our website
• By downloading our mobile application
• By purchasing our services
• By providing your personal data to us
• You accept the practices described in this Policy

2.1. Information Collected Directly:

• Identity information (name, surname, date of birth)
• Contact information (email, phone, address)
• Account information (username, password)
• Payment information (credit card, billing details)
• Device information (IMEI, model, operating system)
• eSIM activation and usage data
• Customer support correspondence

2.2. Information Collected Automatically:

• IP address and location data
• Device identifiers
• Browser type and language
• Operating system information
• Pages visited and interactions
• Click data and browsing history
• System log records

3.1. Core Service Delivery (GDPR Art. 6(1)(b) - Contract Performance):

• Provision of eSIM services
• Account management and activation
• Payment processing
• Customer support and communication
• Technical issue resolution

3.2. Legal Obligations (GDPR Art. 6(1)(c)):

• Tax and accounting records
• Legal reporting obligations
• Communication with regulatory bodies
• Management of legal claims

3.3. Legitimate Interests (GDPR Art. 6(1)(f)):

• Fraud prevention and security
• Service quality improvement
• Technical infrastructure optimization
• Business development and analysis

4.1. Security Measures:

• Industry-standard security protocols
• Up-to-date security systems
• Access control systems
• Regular system audits

4.2. Data Transfers:

• GDPR-compliant transfers within the EU
• Standard contractual clauses for transfers outside the EU
• Data processing agreements with service providers
• Additional safeguards for third-country transfers

5.1. Cookie Categories:

• Strictly necessary cookies (session management)
• Functional cookies (preference storage)
• Analytics cookies (site performance)
• Marketing cookies (with consent only)

5.2. Analytics Tools:

• Google Analytics (IP anonymization enabled)
• Facebook Pixel (with consent only)
• Other analytics tools

6.1. Payment Processors:

• PayPal (Europe) S.a.r.l. et Cie, S.C.A.
• Stripe Payments Europe Ltd.
• Other payment providers

6.2. eSIM Service Providers:

• Global eSIM operators
• Telecommunications infrastructure providers

6.3. Technical Service Providers:

• Hosting providers
• Cloud service providers
• Analytics service providers

7.1. Retention Periods:

• Active accounts: For the duration of account activity
• Closed accounts: 30 days
• Financial records: 7 years (legal requirement)
• Log records: 2 years
• Analytics data: 14 months

7.2. Data Deletion:

• Automatic deletion procedures
• Manual deletion requests
• Anonymization options

8.1. Rights under GDPR:

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision making

8.2. Exercising Your Rights:

• How to submit requests
• Response times (30 days)
• Identity verification requirements

9.1. For users under 18:

• Services not provided
• No data collection
• Account termination if detected

10.1. Change Management:

• Right to make changes reserved
• Notification for significant changes
• Current version published on website
• Change history maintained

11.1. Contact Channels:

• E-posta: privacy@esim-turkey.com
• Postal address: Hintergasse 6, 65428 Rüsselsheim, Germany

11.2. Right to Complain:

• File a complaint with the German Federal Data Protection Commissioner
• Contact our Data Protection Officer