How do I change my APN settings?

Your APN is your device’s ‘Access Point Name’ and you may need to customize your device’s APN settings to get access to data with certain eSIM-TURKEY eSIMs.

If the APN settings are required for your eSIM, you can find the APN details on your eSIM installation page by going to My eSIMs> Details> Install eSIM/Access Data:

Please follow these steps to set up an APN:

On iOS:

• 1. Go to Settings on your device
• 2. Go to Cellular/Mobile Data

• 3. Select your eSIM under Cellular/Mobile Data Plans

• 4. Go to Cellular/Mobile Data Network

• 4. Type the new APN settings in the Cellular/Mobile Data APN field as written in the eSIM installation details (all lower case, all one word)

• *globaldata is an example. Please note that different eSIMs may require different types of APN. You can learn your eSIM’s APN by going to the IInstall eSIM/Access Data page on your eSIM-TURKEY account. In case the APN is not available, it means that the eSIM’s APN is automatically configured.
• 5. You can leave the other fields blank

• On Android:

• 1. Go to Settings on your device
• 2. Go to the Network & Internet section
• 3. Go to Mobile Networks

• 4. Go to Access Point Names
• 5. Type the new APN settings as written in the eSIM installation details (all lower case, all one word)

*globaldata is an example. The correct APN settings will be shared with you on your Install eSIM/Access Data page page.

• 6. You can leave the other fields blank
• If you have any questions, please feel free to contact support.